Mobile arcade and pinball repairs
Get your machine back in action
RETROCADE provides on-site arcade and pinball diagnosis and repair across Sydney, the Western Suburbs, Southern Highlands, Wollongong and the Illawarra region.
Service pricing
Know the likely costs before booking
Final pricing depends on your location, machine, fault, required time and parts. Send detailed photos and symptoms so the service team can assess the appropriate next step.
Call-out fee
$185–$220 + GSTLocation-dependent and confirmed before the visit.
Hourly labour
$85 + GSTCharged for repair labour after the call-out assessment.
Replacement parts
Quoted as requiredParts are additional and depend on availability and compatibility.
Faults we can assess
Arcade and pinball repair support
Provide the machine make, model, photos, video and a clear description of what changed. That information helps identify whether an on-site visit, replacement component or further testing is appropriate.
Controls
Buttons, joysticks, switches, wiring and player-control faults.
Displays
Screen, monitor, image, backbox and related display problems.
Power & Startup
Machines that will not power on, boot correctly or remain stable.
Sound
Missing, distorted or intermittent audio and speaker issues.
Pinball Mechanisms
Flippers, switches, lamps and gameplay mechanisms requiring assessment.
General Diagnosis
Intermittent or unclear faults that need systematic testing.
How repairs work
From fault report to service visit
Describe
Send the machine details, symptoms, photos, video and your suburb.
Assess
The service team reviews likely compatibility, access and next steps.
Book
Eligible call-out pricing and timing are confirmed before attendance.
Repair
The technician diagnoses the fault and advises on labour and required parts.
Prepare for your booking
Help us assess the fault accurately
Send useful evidence
Photograph the full machine, model plate, affected area, wiring or error messages. A short video is helpful for intermittent sounds, startup loops and gameplay faults.
Make the machine accessible
Clear safe working space around the cabinet and advise about stairs, parking, restricted access or unusually heavy equipment before the visit.
Parts and support
Useful RETROCADE resources
Start your repair request
Tell us exactly what the machine is doing
Include your suburb, machine type, make and model, when the fault started, troubleshooting already attempted and links to useful photos or video.
